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I have received a damaged / faulty / incorrect product! How can I request for a product exchange?Updated 3 years ago

Kindly contact Customer Service at +6(03)-7809 6623, Monday to Friday (excluding Public Holidays) from 9.30am – 5.30pm for assistance. An exchange will be made for products of equal or lower value. Optional: All return shipping charges will be reimbursed via points for future redemption.

For complete details please refer to our Return and Refund Policy

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