Dermalogica MY logo
Dermalogica MY logo

All articles

Why would my payment be rejected?Updated 3 years ago

Credit Card

  1. Check with your bank to ensure there are funds available to pay for your order.
  2. Secondly, if you are using a MasterCard or Visa credit or Debit card to pay your order, we suggest you confirm that your card is activated and that your 3D secure details have been entered correctly. 

Note: Only credit cards issued by local Malaysian banks are accepted. 

Online Banking

  1. Ensure that you have registered an online banking account with your local bank.
  2. Ensure you have disabled your browser pop-up blocker in order to complete the payment window.
Was this article helpful?
Yes
No