We only accept payment in Ringgit Malaysia (MYR) via:

We only accept payment in Ringgit Malaysia (MYR) via:&#xA0;<ul><li>MasterCard, Visa Credit or Debit Cards issued by local Malaysian banks only.&#xA0;</li><li>Online payments via Maybank2U, CIMB Clicks, Hong Leong Connect, AmOnline and MEPS/FPX (All banks including RHB and Bank Islam).&#xA0;</li><li>Ewallet via Grabpay, TouchNGo, Boost and Maybank QR.</li></ul>

What currency does Dermalogica Malaysia accept?

We do not retain your credit card information after your order is completed; it is submitted directly to our banks.

We do not retain your credit card information after your order is completed; it is submitted directly to our banks.

Do you keep my credit card details?

Upon payment success, you will receive an on-screen prompt to inform you that the payment has been received. You will also receive an invoice from us AND a payment confirmation from the online payment portal via email. Alternatively, you may check th

Upon payment success, you will receive an on-screen prompt to inform you that the payment has been received. You will also receive an invoice from us AND a payment confirmation from the online payment portal via email. Alternatively, you may check the status of your order via My Dashboard.

How can I know if my payment was successful?

Note: Only credit cards issued by local Malaysian banks are accepted.

<h4 id="credit-card">Credit Card</h4><ol><li>Check with your bank to ensure there are funds available to pay for your order.</li><li>Secondly, if you are using a MasterCard or Visa credit or Debit card to pay your order, we suggest you confirm that your card is activated and that your 3D secure details have been entered correctly.&#xA0;</li></ol>Note: Only credit cards issued by local Malaysian banks are accepted.&#xA0;<h4 id="isPasted">Online Banking</h4><ol><li>Ensure that you have registered an online banking account with your local bank.</li><li>Ensure you have disabled your browser pop-up blocker in order to complete the payment window.</li></ol>

Why would my payment be rejected?

3D Secure is a security feature which ensures payments using certain credit and debit cards are authenticated by the card holder with their bank at the time of the transaction. 3D Secure is the common name for the technology behind MasterCard SecureC

3D Secure is a security feature which ensures payments using certain credit and debit cards are authenticated by the card holder with their bank at the time of the transaction. 3D Secure is the common name for the technology behind MasterCard SecureCode (MSC) and Verified by Visa (VbV).&#xA0;Your 3D Secure password is setup between you and your bank to further secure transactions made over the internet. If your card is enrolled with 3D Secure, during the payment procedure you will be prompted by your bank to enter a unique password to verify that the transaction is authorized by the card owner before completion. For instance:After submitting your MasterCard or Visa Credit or Debit card details at checkout, you will be prompted to key-in a unique security code which you will receive via SMS from your bank. This special security feature is a 3D Secure code.Failure to submit details of your payment or password correctly will result in an unsuccessful online transaction.For further assistance or inquiries, please do not hesitate to Contact Us.

What is 3D Secure?

For further assistance or inquiries, please don't hesitate to contact us.

<ol><li>It is a payment option that allows you to get the items you need via a 3-month installment plan with 0% interest. You can use either debit or credit cards from any banks to make your purchase. Do note that it is only valid for residents of Malaysia only.&#xA0;</li><li>Select hoolah as your payment option and we&apos;ll help you divide the total amount into three interest-free installments. Pay only 1/3 of the amount upon checkout and receive your items first.</li><li>For more information, kindly visit here: <a href="https://dermalogica.com.my/pages/hoolah-installments" rel="noopener noreferrer" target="_blank">about hoolah payment</a></li></ol>For further assistance or inquiries, please don&apos;t hesitate to <a href="https://dermalogica.com.my/pages/contact-us" rel="noopener noreferrer" target="_blank">contact us</a>.

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